Dispute Management Plan
The Attorney-General has indicated his strong support for dispute management within Commonwealth government agencies.
To assist agencies to comply with their obligations under the Legal Services Directions, the Attorney-General asked NADRAC to consult with the Office of Legal Services Coordination to prepare a model dispute management plan.
Managing Disputes in Federal Government Agencies: Essential Elements of a Dispute Management Plan
NADRAC submitted its guide, Managing Disputes in Federal Government Agencies: Essential Elements of a Dispute Management Plan, to the Attorney-General on 30 September 2010. The guide aims to help Commonwealth agencies to develop and regularly review dispute management plans, including by ensuring appropriate use of ADR principles and processes.
This guide sets out the essential topics and issues that agency-specific plans should address. Each plan will need to be adapted to suit the needs and specific circumstances of each agency.
In addition, NADRAC has developed a supporting toolkit to go with the above guide. However, the guide, Managing Disputes in Federal Government Agencies: Essential Elements of a Dispute Management Plan, is the primary framework for developing a Dispute Management Plan.
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